fbpx

Refund and Returns Policy

If you are not satisfied with your purchase from Invntd Frsh, you have 7 days from the date of delivery to return the items for a full refund. To be eligible for a refund, all items must be in unused, unaltered condition and returned with their original tags and packaging. Please note that international returns are the responsibility of the customer.

For exchanges, if the desired product is available, we may issue exchanges within the same 7-day period. To be eligible for an exchange, the item must be in its original condition, unworn or unused, with tags attached, and in its original packaging. Proof of purchase or receipt will also be required for exchanges.

To initiate an exchange, please contact us at contact@invntdfrsh.com.

If your exchange request is approved, we will provide you with a return shipping label and detailed instructions on how and where to send the package. Please note that items returned without prior approval for an exchange will not be accepted.

For any questions regarding exchanges, feel free to reach out to us at contact@invntdfrsh.com.

Damages and Issues:

Upon receiving your order, please thoroughly inspect the items. If you discover any defects, damages, or receive the wrong item, please contact us immediately so we can assess the issue and resolve it promptly.

European Union 14-Day Cooling-Off Period:

If your merchandise is being shipped to the European Union, you have a 14-day cooling-off period during which you have the right to cancel or return your order for any reason without providing justification. The item must be in the same condition as received for the return to be accepted.

For any further inquiries or assistance, please contact us at contact@invntdfrsh.com.